COMM 300: Pfeiffer & Jones: The Johari Window
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A model of soliciting and giving feedback
Contents |
4 Johari windows:
- Bull in a china shop
- Gives alot of feedback, but solicits very little
- Tells everyone else what they need to do, but doesn't listen to feeback about them.
- Interviewer
- Gives very little feedback, but solicits a lot.
- Turtle
- Gives little and solicits little feedback.
- You don't know what they're thinking and they don't know what you think about them
- Ideal
- Gives alot of feedback and solicits alot of feedback.
- You know what they're thinking and they want to know what you're thinking
5 parts of the window
- Arena
- Everyone knows everything (IDEAL!!)
- Facade (Interviewer)
- You know it, but the other party doesn't. (You're not GIVING feedback)
- Blind spot (Bull in china shop)
- They know it, but you don't. (You're not SOLICITING feedback)
- Unknown
- Feedback that they don't give and feedback that you don't give (TURTLE!!)
- Unconcious
- Information the group doesn't know
Giving & receiving feedback
Conditions necessary to give feedback
- Understanding
- acceptance
- Action
Steps for giving feedback
- Intention
- Safe situation
- Positive tone
- Recipient is open to feedback
Steps to get / solicit feedback
- Self assessment
- Start safe, build up to difficult
- Trusted friends & family first, then coworkeers
- Take time to absorb & understand feedback
- Take action on feedback
