COMM 300: Rob Parson @ Morgan Stanley - HBR Case

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Case occurs in Morgan Stanley Capital Markets Services

Study Questions How do you rate Rob's performance Would you promote him? What would you say to Rob about his performance?

Characters

Paul Nasr

• 20 yrs experience
• Would rate him very high on Accomodating on the Thomas-Kilmann conflict mode test
  • Very unassertive, but cooperative

Rob Parson

• Would rate him very high on Competing on conflict test
• "Bull in a China shop"
  • Very assertive and uncooperative