COMM 300: Stages of conflict

From BluWiki

• Stages of conflict
  • 1. The phase of anticipation
  • 2. The counscious, but unexpressed difference
  • 3. The phase of discussion
  • 4. Open dispute
  • 5. Open conflict

As a manager, the earlier you approach contflicts, the better. You want to "quip the conflict in the bud" before people attach emotions,